About

About us

Cosimer is an independent Australian based importer and distributor of beauty and care products.

More than a local distributor, our goal is to work with the brands we represent and act as their local partner to help them grow to their full potential in the Australian market. We achieve this by nurturing and embodying the brand's philosophy, image and objectives while providing them with relevant local market insights that are in synergy with our marketing approach.

We focus on a small number of brands, and this allows us to provide an exceptional level of service to our clients; one that is supported by streamlined digital work processes, from ordering and stock management to dispatch and delivery. Our warehouse facilities are located in proximity to the Port of Melbourne, Australia's busiest cargo port, and to Melbourne’s international airport. This not only gives us easy access to both sea and air freight and allows us to quickly respond to changes in market demand, it also enables us to maintain product supply in the market and launch new products in sync with global launch calendars.

Our baby care, health care and everyday care division, Pacificare, specialises in the online distribution of innovative and original high quality products through a range of dedicated online stores. Our expertise includes web design, SEO, SEM, e-commerce, order fulfilment, customer service and social media.

The Cosimer difference

Personalised service through dedicated Account Managers across SA, VIC, NSW, ACT, QLD and WA
Established relationships with 500+ high end pharmacies and beauty salons
Offer a large choice of display options on loan, free of charge
No minimum order and free shipping for orders above $30
Fully customizable product assortment, with no minimum quantities
FREE training and in-store product demonstrations by qualified staff

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Our values

Forward thinking
Cosimer is a new company with a strong entrepreneurial spirit. We are prepared to trial novel ideas to develop and grow the brands we represent.
As do our customers, we value innovation and strive to make the most of it to grow the presence of the brands we represent in Australia.

Dedication
We are dedicated to meeting the needs of our customers. For us, this means being meticulous about the brands we choose to represent and the quality of the products they provide. It also means investing a large portion of our resources to respond to our customers' needs and queries.
We are also dedicated to the brands we represent. We consider them as close partners and only represent a small number of brands to ensure that we can maintain highly personalised and responsive service levels.

Trust
We value trust and aim to gain the trust of our customers. We seek to achieve this by being informative, clear, open and transparent in all our communications.
More generally, we believe that a successful relationship is one based on trust, which is essential to building the close partnerships that we aspire to with the brands we represent.