Overview
We are looking for an enthusiastic Sales & Marketing Coordinator with high level of self motivation and personal responsibility to join the Cosimer team. As we are a small business, this position offers a great variety of tasks and requires someone with a broad skill set and the ability to adapt to a range of situations.
From administrative tasks such as sales order process management and reconciliation, to coordinating the sales and warehouse staff, responding to customer and stockist enquiries and preparing our catalogues, newsletters and events, this role is perfect for someone with strong organisational and people skills, a meticulous person with a creative side!
Your success in this role will be measured by your ability to keep the company's sales & marketing operations running at or above targets, as well as your ability to proactively address all customers and business partners queries and requests. You will want to take ownership, be creative and add value to the business.
From administrative tasks such as sales order process management and reconciliation, to coordinating the sales and warehouse staff, responding to customer and stockist enquiries and preparing our catalogues, newsletters and events, this role is perfect for someone with strong organisational and people skills, a meticulous person with a creative side!
Your success in this role will be measured by your ability to keep the company's sales & marketing operations running at or above targets, as well as your ability to proactively address all customers and business partners queries and requests. You will want to take ownership, be creative and add value to the business.
Responsibilities
The Sales & Marketing Coordinator is responsible for:
- Maintaining sales operations and procedures, ensuring a smooth and efficient end-to-end process including invoicing, dispatching and customer service.
- Maintaining and supervising the dispatch process by working closely with the warehouse staff.
- Sending credit applications to customers, maintaining customer files and ensuring that customer payments are in line with terms.
- Responding to customer, stockist and supplier queries and requests.
- Participating in the development of our marketing and promotional activities, including advertising, catalogues, websites and newsletters.
- Providing effective and efficient management of office files and records.
- Assisting the Managing Director in ensuring the success of the business.
Qualifications and skills
The ideal candidate will:
Permanent full time position. Melbourne based.
- have a minimum of five years' relevant experience in an office or business environment
- be proficient with the Microsoft Office Suite, Xero, and Adobe Creative Suite (including Photoshop, InDesign and Illustrator). HTML coding experience is a plus
- have a strong aptitude for problem-solving and the ability to optimise solutions for efficiency and customer experience through a consultative approach
- be able to work both independently and within a team environment, be results-orientated with strong organisational skills
- have excellent verbal and written communication skills, be friendly and confident, with a can-do attitude.
Permanent full time position. Melbourne based.
